CHAPTER 1: BUSINESS DRIVEN TECHNOLOGY

Information Technology (IT)	Management Information Systems (MIS)
A field concerned with the use of technology in managing and processing information	A general name for the business function and academic discipline covering the application of people, technologies and procedures to solve business problems
Example: software, hardware	Example: Accounting, Human Resources

INFORMATION TECHNOLOGY BASICS

 

         i.            Data, Information and Business Intelligence

·         Data

raw facts that describe the characteristic of an event

·         Information

data converted into a meaningful and useful context

·         Business Intelligence

applications and technologies that are used to support decision-making efforts

       ii.            IT Resources

·         People

·         Information technology

·         information

      iii.            IT Cultures

·         Information-functional culture

      Employees use information as a means of exercising influence of power over others.   For example, a manager in sales refuses to share information in marketing . This causes marketing to need the sales manager 's input each time a new sales strategy developed.

 

·         Information-sharing culture

       Employees  across departments trust each other to use information (especially about problems and failure) to improve performance

 

·         Information-inquiring culture

       Employees across  departments search for information to better understand the future and align themselves with current trends and new direction

 

·         Information-discovery culture

       Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages