MGT 300 Chapter 5 : Organizational Structures that Support
Strategic Initiatives
Organizational Structures
v Organizational
employees must work closely together to develop strategic initiatives that
create competitive advantages
v Ethics
and security are two fundamental building blocks that organizations must base
their businesses upon
IT Roles and Responsibilities
v Information
technology is a relatively new functional area, having only been around
formally for around 40 years
v Recent
IT-related strategic positions:
§ Chief
Information Officer (CIO)
oversees all uses of IT and ensures
the strategic alignment of IT with business goals and objectives
§ Chief
Technology Officer (CTO)
Manager – ensuring the delivery
of all IT projects, on time and within budget
Leader – ensuring the strategic
vision of IT is in line with the strategic vision of the organization
Communicator – building and
maintaining strong executive relationships
§ Chief
Security Officer (CSO)
responsible for ensuring the security
of IT systems
§ Chief
Privacy Officer (CPO)
responsible for
ensuring the ethical and legal use of information
§ Chief
Knowledge Office (CKO)
responsible for collecting, maintaining,
and distributing the organization’s knowledge
The Gap Between Business Personnel and IT Personnel
v Business
personnel possess expertise in functional areas such as marketing, accounting,
and sales
v IT
personnel have the technological expertise
v This
typically causes a communications gap between the business personnel and IT
personnel
Improving Communications
v Business
personnel must seek to increase their understanding of IT
v IT
personnel must seek to increase their understanding of the business
v It
is the responsibility of the CIO to ensure effective communication between
business personnel and IT personnel
Organizational Fundamentals –
Ethics and Security
v Ethics
and security are two fundamental building blocks that organizations must base
their businesses on to be successful
v Ethics
– the principles and standards that guide our behavior toward other people
v Privacy
is a major ethical issue
v Privacy
– the right to be left alone when you want to be, to have control over your own
personal possessions, and not to be observed without your consent
v Issues
affected by technology advances
Intellectual property - Intangible
creative work that is embodied in physical form
Copyright - The legal
protection afforded an expression of an idea, such as a song, video game, and
some types of proprietary documents
Fair use doctrine - In
certain situations, it is legal to use copyrighted material
Pirated software - The
unauthorized use, duplication, distribution, or sale of copyrighted software
Counterfeit software - Software that is
manufactured to look like the real thing and sold as such
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